Terms of Service

Introduction

Welcome to Frexchphar. These Terms of Service ("Terms") govern your access to and use of our website Frexchphar.space ("Website") and our services. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or services.

About Us

Frexchphar is a business that creates and sells handmade aromatic candles. We operate from:

Address: 1 Barber St, Mayfield NSW 2304, Australia
Phone: +61 425 387 270
Email: info@frexchphar.space

Acceptance of Terms

By accessing this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this Website.

Use of Website

Permitted Use

You may use our Website for lawful purposes only. You agree to use the Website in accordance with these Terms and all applicable laws and regulations.

Prohibited Activities

You agree not to:

• Use the Website in any way that violates any applicable law or regulation
• Engage in any fraudulent, abusive, or illegal activity
• Attempt to gain unauthorised access to any part of the Website
• Interfere with or disrupt the Website or servers connected to the Website
• Transmit any viruses, malware, or other harmful code
• Copy, reproduce, or resell any content from the Website without permission
• Use the Website to collect or harvest personal information about other users

Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Frexchphar or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this Website without our prior written permission.

Products and Services

Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on this Website is accurate, complete, reliable, current, or error-free.

Pricing

All prices are displayed in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change prices at any time without notice. Prices do not include shipping costs unless explicitly stated.

Availability

We reserve the right to limit the quantity of products purchased per person or per order. We may refuse or cancel any order at our sole discretion.

Orders and Payment

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or fraud prevention.

Payment

We accept payment through various methods as displayed at checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases.

Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We will notify you when your order is accepted and shipped.

Shipping and Delivery

Shipping costs and delivery times will be calculated at checkout. We will make reasonable efforts to deliver products within the estimated timeframe, but we are not liable for delays caused by third-party carriers or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

Returns and Refunds

Please refer to our Returns & Refunds Policy for detailed information about returning products and requesting refunds. Our returns policy complies with Australian Consumer Law.

Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Limitation of Liability

To the maximum extent permitted by law, Frexchphar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Website or products.

Our total liability to you for all claims arising from or related to the use of our Website or products shall not exceed the amount you paid to us in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Frexchphar and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including legal fees) arising from your use of the Website or violation of these Terms.

Links to Third-Party Websites

Our Website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, privacy policies, or practices of third-party websites.

Privacy

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Website after any changes constitutes acceptance of the new Terms.

Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Website will cease immediately.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Frexchphar
1 Barber St, Mayfield NSW 2304, Australia
Phone: +61 425 387 270
Email: info@frexchphar.space